PRIVACY POLICY

1. Information We Collect

1.1 Personal Information

We may collect personal information, including but not limited to:

  • Name
  • Contact information (email address, phone number)
  • Shipping and billing address
  • Payment details

SMS/EMAIL Marketing-We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

1.2 Non-Personal Information

We also collect non-personal information such as:

  • Browser information
  • Device information
  • Log data

2. How We Use Your Information

We use the collected information for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending promotional materials with your consent
  • Analyzing website usage and improving our services

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.

We may share your information with:

  • Service providers who assist in the operation of our website and services
  • Law enforcement or government authorities in response to a legal request

4. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

5. Security

We implement reasonable security measures to protect your information from unauthorized access or disclosure.

6. Your Choices

You have the right to:

  • Access and update your personal information
  • Opt-out of receiving promotional communications
  • Request the deletion of your account and personal information

7. Children's Privacy

Our website is not directed towards children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the top of the page.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at Realloveneverdiesassistance@gmail.com.

 

Thank you for trusting Real Love Never Dies Clothing with your information!